Designing Technology Remedies: Lessons for Social Media and Generative AI Chatbot Litigation

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Designing Technology Remedies: Lessons for Social Media and Generative AI Chatbot Litigation

As social media and generative AI chatbot lawsuits in the United States proceed to discovery and trial, courts are emerging as central actors in shaping technology governance, platform accountability, and online safety. A new report by the Knight-Georgetown Institute, Tech Justice Law, and the USC Marshall School Neely Center provides a practical, evidence-based framework to help courts, litigators, and policymakers craft effective and enforceable remedies for harms associated with social media platforms and AI chatbots.

Recent News

New Framework Charts Path for Effective Remedies in Social Media and AI Chatbot Litigation

Press Release /

New Framework Charts Path for Effective Remedies in Social Media and AI Chatbot Litigation

A new framework from the Knight-Georgetown Institute, Tech Justice Law, and the USC Marshall School Neely Center provides a practical, evidence-based guide to help litigators, courts, and policymakers craft effective, enforceable remedies for harms linked to social media and generative AI chatbot companies, as lawsuits expand across the United States.

Meta’s historic loss in court could cost a lot more than $375 million

Media Coverage /

Meta’s historic loss in court could cost a lot more than $375 million

New Mexico Attorney General Raúl Torrez won a historic sum of $375 million in a landmark child safety case against Meta earlier this year. But the next stage of the fight could be even more consequential for Meta and the social media industry at large.

The Verge

Verdicts Highlight the Role of Meta and YouTube’s Design in Harm to Minors

Press Release /

Verdicts Highlight the Role of Meta and YouTube’s Design in Harm to Minors

This week’s verdicts against Meta and YouTube in landmark social media trials in the US underscore the real harms users link to social media design – including addiction, lasting mental health impacts, and exposure to predators – and highlight the need for these companies to overhaul design choices that prioritize engagement over safety.

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